I expect highly from this hotel in terms of amenities and services and I'm happy to say that this is among the best I have stayed at in the world. First off, the service was excellent! From check-in to check-out, everyone I interacted with was friendly, caring, and professional. The hotel went above and beyond to give me the best services outside of the norms. The room was well equipped, tranquil, and comfortable. The bathroom was very nice and had its own TV. There are two minor improvements for the room. First, I'm not a big fan of the current citrus smell toiletries. It smells rather soapy and didn't feel that good on the skin. I thought the normal June Jacobs was bland, but the new toiletries are even worse. Second, the safe in the room needs to be bigger to accommodate business laptops. It took me almost a minute trying to fit my standard ThinkPad laptop into the safe. Overall, I was a happy camper leaving the hotel and look forward to my return. Bangkok is a great city with a lot to see/do/eat and this is the best place to stay.