The Grand Hotel is set into the mountain and has wonderful views over the surrounding countryside. The staff are very friendly and helpful. I couldn't work out how to use the safe so I asked for help from Reception and they sent up someone to show me immediately. I also discovered that the coverlet on the bed was torn. I reported it and it was replaced by the time I went to bed. The breakfast was reasonable with hot options but lacked the variety of breads and fruits I have had elsewhere. Watch out for the rolls as they are very hard. The restaurant meal I had one evening was, however, excellent. My room was at the back. There was a hairpin bend only a few meters from my window but I was luckier that several of my travel companions who looked out onto a brick wall. The room was clean but looked tired. There were dark scuff marks on the walls, where I presume luggage had rubbed against them and a pinkish stain on the basin surround in the bathroom. My other criticism is the plug socket. There was only one that was easily accessible and it was located in a place that made using my adapter, with USB ports, difficult. Having said this, I know there are better rooms and given the views, the helpfulness and friendliness of the staff and the quality of the Restaurant, I would use this hotel again.