The hotel includes an exceptionally relaxed atmosphere with superb staff and management. There are two swimming pools and bounty of sunbeds with a pool bar. Happy hour was great addition. Breakfast are abundant and varied, extraordinary omelettes. It was lovely sitting by the pool area enjoying our breakfast. There's a shuttle bus given each morning to the superb Patong Beach otherwise you can walk which takes around 10 - 15 minutes. Several restaurants are close by also many shops. The Joncylyn shopping area is about a fifteen minute walk or take a tuktuk.