I stayed in a twin room which was quite spacious, perfectly decorated and extremely clean and I want to congratulate the directors for that. Front desk was quite helpful and polite. I had a small leak at the bathroom basin, I called the front desk and within 5 minutes they sent the plumber who fixed it. Breakfast had a good variety of food for all tastes. The hotel is located very close to the city Center and is close to a central road where you can have access to public transport and the hop on hop off buses. Also a 2 minute walk away there is a place with many restaurants with German, French, Italian and Chinese cuisine. Once in Hamburg I would totally recommend it. I really liked the service of its employees and the view from my room. Really quiet but very near by walking to all the city Center in Hamburg, the old part with the historical buildings and also near St. Pauli and many restaurants and places to hang out.