I stayed 2 nights at the Sheraton during the April Jazz Festival. I was so impressed by this Hotel. Customer service was outstanding, friendly and helpful reception and tour desk staff, warm greeting each time. Immaculately, clean and tidy room. Comfy bed and pillows, cotton sheets were to die for! Great shower and bath. Amazing street and river view from top floor. Lovely, live piano music in lobby. Brilliant location directly outside Canal Street, tram at door, 5 minute stroll to Harrah's Casino, River and market stalls. Gorgeous cafe 'The Ruby Slipper' (1 minute walk) severs the best breakfast ever, a must whilst staying here. Hard Rock Cafe and Bubba Gump Shrimp all within walking distance. All in all, better than expected stay at the Sheraton and well deserved of it's 5 star rating I will be leaving. I can't wait to return to this little gem.