I can confidently say this is the best hotel I have ever been to. Everything about it is just perfect. We were treated incredibly nicely from start to finish. All the staff were very nice, polite, helpful, and friendly. We had a very easy, fuss-free check-in and check-out and the concierge guys helped us immensely with booking our attraction tickets as well as helping us pick the nicest bistros to have lunch and dinner. The hotel is located in a very calm and convenient place and we literally walked to many of the attractions. The room was decorated beautifully and it was immaculate- totally spotless! I personally have very high cleanliness standards and I had no complaints at all (which is very rare!) I had asked for a room with a balcony and it was just gorgeous. We had everything we needed in our room and for any extras, we just had to ask! The breakfast was very good both at the restaurant and in the room. We booked Cleo, the hotel's restaurant, for dinner one night and the food and service were both excellent. All in all, I had the best holiday ever! You are doing an excellent job guys! Well-done. We are definitely returning!