The rooms and beds are very comfortable, smart and with great views of the Eiger. The food is a fabulous highlight and the staff are warm and friendly. Facilities include wellness room, two restaurants and the hotel is very convenient for bus, trains and shops. Not the first time I've stayed and hopefully not the last either. The wellness area was a pleasant surprise! Whirlpool, sauna, steam room, exercise equipment and bucket shower. Robe and slippers are provided for the wellness area. The temperature of the whirlpool was perfect for me. Proximity to the rail station a huge plus if using to get to the slopes, lugging skis and boots. A couple of suggestions, to add a couple more hooks in the room or closet or bathroom. Would stay at this hotel again!